Good advice, however i believe there are far easier ways to recover from a bad reputation. I think the first thing you have to do is to publicly accept the poor reviews and to make promises to make things better, these action may make you feel nauseous to your stomach but nothing runs deeper with any public more than someone accepting negative feedback and acting on it, for the good of your membership. Secondly i think it vital that as the forum owner you now register and post on as many popular forums as possible, you have to stand back from your own project a little and you have to build your public profile, posting great quality on topic articles and premium content. It is a fact that as your personal reputation begins to pick up so will the reputation of the forum. I think the third and final step is to force people to take part, how do you do that? well you offer giveaways, recently on a forum of mine the services on offer were running slow, so i gave them away for free, on the condition that members receiving the free services post a review of their experiences, as long as those experiences are good then your reputation is improving again. There is one more thing i would like you to remember and that is this. Any advertising, both good and bad are ultimately good for your forum even bad publicity in the long run is good publicity. This is why: A few years ago i went for a meal, i always visit restaurants that have recommended to me, i visited a public house called "The Cocked Hat" i knew i had heard of it and seen it in the local newspaper but couldn't remember why, so my fiancee and myself tried it out, we had a fantastic meal, when discussing with my friends they told me why the pub had been in the tabloids which were not good. The point ate at this establishment because we had heard the name we just din not know why and the same goes for any forum or blog, once the dust settles people remember the name but not the reason why.